 Technical Support |  |
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|  For Technical Support - please call: 0870 200 2230
Available 24 hours, 7 days a week. Calls charged at National Rate.
Or, send an email to: support@ndo.com.
When contacting Technical Support please try to have as much information available as possible - including your Account Identifier and/or domain names or usernames you use with the service.
If you encounter any problems with our Technical Support services, please contact the Technical Support Manager, Chirag Patel, either via email to chirag.patel@ndo.com or by telephone on the above number.
We have a comprehensive on-line supprt area split into 5 main areas:
General Support
In this section of the Support Site you will find summary information for your account.
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Connectivity Support
The connectivity area contains support for any connectivity issue. From step by step connection guides, ADSL configurations and router problems. If you're having trouble connecting to the Internet you should find the answer here.
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Website Hosting
In this area you can find information about hosting web sites on NDO servers and some basic guides to help get your web site started.
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Email
This section is for any email problems you may be experiencing. You can find here a number of step by step gudes to setting up your email software to work with NDO.
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Domain Services
Here you can find information regarding DNS and domain name transfer issues.
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Please Note - For Technical Support for our Dedicated Server packages please contact your Account Manager by phone on 0870 200 2230.
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| | 24/7 Support | | Our technical support lines are open all year 24 hours a day and are charged at normal national call rates:
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| Trouble Connecting? | | We have a number of step by step dial-up connection guides covering most common operating systems.
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| NDO Users Forum | | A free to use message board to discuss any aspect of the NDO service or problems you may have.
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